Booking options

TERMS

Single bookings, passes, series bookings or an annual slot: here you'll find all the terms for our booking and membership options. They apply to every sport alike.

This page covers the terms only. Current prices per sport, time slot and option are on our prices page.

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Short notice

The classic single booking

Ideal if you decide at short notice: book your court yourself online or at reception – no membership, no commitment.

How to book

  • Registration: A personal online account is required. Registering once with a valid email address is free and can be done from home or with us on site.

  • Booking window: Courts can be booked at most 3 weeks in advance.

  • Booking: You make the booking yourself in our online booking system, or in person at reception in Cham.

  • Payment: Court hire is paid cashlessly, either during the online booking process or at reception at sports Zugerland in Cham before your session starts.

  • Restriction: This option is intended for individual sport only. Tournament bookings (several courts or hours at the same time under the same name) are not possible under this model.

Conditions

  • Cancellation deadline: A strict cancellation deadline of 8 hours before play starts applies, and we apply it consistently. Cancellations or changes made less than 8 hours in advance are chargeable.

  • Refunds: Bookings that have already been paid for and are cancelled too late are not refunded.

  • Your responsibility: You make changes to existing bookings (rescheduling or cancelling) yourself in the online system, or in person at reception in Cham.

  • Time frame for changes: Online cancellations and changes are only possible within a window running from 8 hours before play starts to at most 3 weeks from today's date.

  • Reservation of rights by sports Zugerland: In exceptional cases we reserve the right to claim courts that have already been booked, for our own use or for major events. If that happens, we will tell you immediately and refund any payments you have made in full.

Long term

Single booking with prepayment

For anyone who needs certainty and wants to book more than 3 weeks ahead – for a single court or for several courts on different dates.

How to book

  • By arrangement: Bookings are made solely by arrangement in person with our reception staff at sports Zugerland in Cham (weekdays between 09:00 and 17:00).

  • How the booking works: Once payment has been received, our staff enter the courts you want into the system for you in one go.

  • Payment: Courts are paid for on site straight away. Amounts over CHF 500.– are invoiced and must be paid by bank transfer.

  • Guarantee: Courts are only firmly reserved for you once payment has been received in full.

Conditions

  • Cancellation and refunds: With this booking option, cancellations, rescheduling and refunds for unused sessions are excluded without exception.

  • Binding nature: Once paid and entered, the dates are fixed. There is no entitlement to a later credit or change.

  • No changes after booking: Once the booking has been made, our staff can no longer make manual changes to your booked courts or move them.

  • Reservation of rights by sports Zugerland: In exceptional cases we reserve the right to claim courts that have already been booked, for our own use or for major events. If that happens, we will tell you immediately and refund any payments you have made in full.

Maximum flexibility

The 10-visit pass

For players who want to play regularly but at varying times: play 10 times and pay for 9.

How to book

  • Price advantage: You get a 10% discount compared with the classic single booking (10 for the price of 9).

  • Purchase: This product can only be bought at reception on site, and is credited directly to your online account.

  • Registration: A personal online account is required. Registering once with a valid email address is free and can be done from home or with us on site.

  • Credit: After purchase, 10 sessions are credited to your account for you to use as you like.

  • Managing your balance: You manage your balance yourself in our online booking system. Our reception staff are also happy to help you on site (weekdays between 09:00 and 17:00).

  • Booking window: Individual courts can be booked at most 3 weeks in advance.

  • Availability: There is no entitlement to a fixed time or a particular court; bookings depend on what is available at the time.

  • Restriction: This option is intended for individual sport only. Tournament bookings (several courts or hours at the same time under the same name) are not possible under this model.

Conditions

  • Validity: The 10 sessions must be used within one year of the purchase date. After that, any remaining balance expires without exception.

  • Cancellation: Bookings you cancel online within the 8-hour cancellation deadline are automatically credited back to your balance. You make cancellations yourself in the online system (possible within the 3-week window).

  • Rescheduling: You change the court or the time of individual bookings yourself in the online system (possible up to 8 hours before play starts and at most 3 weeks from today's date).

  • Your responsibility: You alone are responsible for using up your balance in good time, within its period of validity.

  • No changes after booking: Once the booking has been made, our staff can no longer make manual changes to your booked courts or move them.

  • Reservation of rights by sports Zugerland: In rare exceptional cases we reserve the right to claim booked courts for our own use. If that happens, we will tell you and credit the session back to you immediately.

Certainty and a better price

The 15-week series booking

A fixed series of bookings over 15 weeks, on the same weekday at the same time – ideal for regular players.

How to book

  • Price advantage: You get a 10% discount compared with the classic single booking.

  • By arrangement: Bookings are made solely by arrangement in person with our reception staff at sports Zugerland in Cham (weekdays between 09:00 and 17:00).

  • Registration: A personal online account is required. Registering once with a valid email address is free and can be done from home or with us on site.

  • How the booking works: Once payment has been received, our staff enter a series of 15 sessions for you in one go, on the same weekday at the same time (subject to availability).

  • Booking window: The start of the series can be booked at most 3 weeks in advance.

  • Payment: Billing is by invoice only. The invoice is payable strictly net within 10 days by bank transfer.

  • Guarantee: Courts are only firmly reserved for you once payment has been received in full. If payment does not arrive in time, the courts are released immediately.

  • Restriction: This option is intended for individual sport only. Tournament bookings (several courts or hours at the same time under the same name) are not possible under this model.

Conditions

  • Validity: The 15 sessions must be used within one year of the purchase date. After that, any remaining balance expires without exception.

  • Cancellation: Bookings you cancel online within the 8-hour cancellation deadline are automatically credited back to your balance. You make cancellations yourself in the online system (possible within the 3-week window).

  • Rescheduling: You change the court or the time of individual bookings yourself in the online system (possible up to 8 hours before play starts and at most 3 weeks from today's date).

  • Renewal: You can renew for the same court and time at most 3 weeks before the series ends – provided capacity is available and no annual slot has claimed that time.

  • Your responsibility: You alone are responsible for using up your balance in good time, within its period of validity.

  • No changes after booking: Once the booking has been made, our staff can no longer make manual changes to your booked courts or move them.

  • Reservation of rights by sports Zugerland: In rare exceptional cases we reserve the right to claim booked courts for our own use. If that happens, we will tell you and credit the session back to you immediately.

Premium year-round plan

The annual slot

Our most exclusive option, with the highest priority: your fixed time slot all year round – same weekday, same time.

How to book

  • Price advantage: You get a 10% discount compared with the classic single booking.

  • By arrangement: Bookings are made solely by arrangement in person with our reception staff at sports Zugerland in Cham (weekdays between 09:00 and 17:00).

  • Registration: A personal online account is required. Registering once with a valid email address is free and can be done from home or with us on site.

  • Term: The standard term officially starts on 1 September and runs for a full 12 months, covering up to 52 guaranteed sessions (same weekday, same time).

  • Joining mid-year: You can join at any time. In that case we issue a pro-rata invoice from your starting month until 31 August.

  • Payment: Billing is by invoice only. The invoice is payable strictly net by bank transfer, at the latest 30 days before the first booking.

  • Guarantee: Courts are only firmly reserved for you once payment has been received in full.

  • Restriction: This option is intended for individual sport only. Tournament bookings (several courts or hours at the same time under the same name) are not possible under this model.

Conditions

  • Automatic renewal: The annual membership renews automatically for a further year unless we receive written notice of cancellation by 30 June at the latest.

  • Cancellation: Bookings you cancel online within the 8-hour cancellation deadline are automatically credited back to your balance. You make cancellations yourself in the online system (possible within the 3-week window).

  • Using your credit: Sessions credited back from cancelled bookings must be used by the end of the current membership year (31 August). After that, those sessions expire without exception.

  • Your responsibility: You alone are responsible for using up your balance in good time, within its period of validity.

  • Rescheduling: You change the court or the time of individual bookings yourself in the online system (possible up to 8 hours before play starts and at most 3 weeks from today's date).

  • No changes after booking: Once the booking has been made, our staff can no longer make manual changes to your booked courts or move them.

  • Reservation of rights by sports Zugerland: In rare exceptional cases we reserve the right to claim booked courts for our own use. If that happens, we will tell you and credit the session back to you immediately.

Still have questions about an option?

Our reception team is happy to advise you in person – on site or by phone.